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Pricing

Priced per Watch, not per browser minute

Choose the coverage your customer journeys need. Every plan includes evidence and a published fair-use probe budget.

These prices are launch hypotheses that we are testing with design partners, not a final commitment. Anyone who starts during the pilot keeps their price for twelve months.

Plans

  • Starter

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    One digital team proving a handful of journeys.

    Best fit: Small SaaS or a single digital team

    • 5 Watches
    • 15-minute minimum interval
    • 30 days of evidence
    • Email and webhook alerts
    • Cloudflare edge locations
    Join the pilot
  • Team

    Most teams

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    Product operations and SRE teams that ship often.

    Best fit: Product operations and SRE teams

    • 25 Watches
    • 5-minute minimum interval
    • One year of history
    • Slack, PagerDuty and GitHub
    • Role-based access
    • Change intelligence and release markers
    Join the pilot
  • Business

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    Transaction-heavy organisations with many critical journeys.

    Best fit: Transaction-heavy mid-market organisations

    • 100 Watches
    • Cross-channel allowance (voice and email)
    • Longer evidence retention
    • SSO (SAML and OIDC)
    • Regional runners (named cloud and region)
    • Priority support
    Talk to us
  • Enterprise

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    Regulated or large organisations with audit and residency needs.

    Best fit: Regulated or large organisations

    • Custom Watch policy and service levels
    • Private locations (customer-hosted probes)
    • Audit controls and evidence export
    • Data residency options
    • Security integrations and SIEM export
    • Named support and onboarding
    Talk to us

Compare plans

Scroll the comparison sideways to see every plan.

FeatureStarterTeamBusinessEnterprise
Assurance
Watches included525100Custom
Minimum interval15 min5 min1 min1 min
ChannelsWeb, APIWeb, APIWeb, API, voice, emailWeb, API, voice, email
Outcome and behaviour assertionsYesYesYesYes
Natural-language composerYesYesYesYes
Evidence
Evidence retention30 days1 year2 yearsCustom
Screenshots, HAR, traces, response bodiesYesYesYesYes
Video recordingsAdd-onAdd-onIncluded allowanceIncluded allowance
Evidence export and legal holdNoNoExportExport and legal hold
Locations
Cloudflare edgeYesYesYesYes
Regional runners (AWS, GCP, Azure)NoAdd-onYesYes
Private customer-hosted probesNoNoNoYes
Change and exposure
Release markers and change correlationNoYesYesYes
Passive exposure discovery (CT, DNS, TLS)BasicYesYesYes
Notifications
Email and signed webhooksYesYesYesYes
Slack, PagerDuty, GitHubNoYesYesYes
Access and support
Seats310UnlimitedUnlimited
Role-based accessNoYesYesYes
SSONoNoYesYes
Audit log30 days1 year2 yearsCustom
API keys and typed API accessNoYesYesYes
SupportEmailEmailPriorityNamed

Packaging principles

How we think about what you pay for

  • A Watch is one customer capability

    with a defined service level, not an unlimited bundle of arbitrary expensive probes. Each plan carries a published fair-use probe budget.

  • Add-ons are transparent

    Voice minutes, premium vantage points, private locations and long video retention are priced as allowances you can see.

  • Exposure discovery is included

    enough to strengthen the journey product. Full cloud context and identified attack paths will be separate enterprise modules later.

  • Annual contracts map to commitments

    coverage and response commitments, not raw consumption discounts alone.

Pricing questions

What counts as a Watch?

A Watch is one customer capability with a defined service level, for example "Customers can buy a policy from the UK every five minutes". It can use several probes (HTTP, DNS, API, browser) and still count as one Watch. It is not an unlimited bundle of arbitrary expensive probes: each plan carries a fair-use probe budget that we publish in the app.

Do you charge for browser minutes?

No. We choose the cheapest sufficient probe for each assertion and absorb the cost inside the Watch price. Browser execution is used only where rendering or interaction is required to prove the outcome, and you can see which probes ran on every Observation.

Are these prices final?

They are launch hypotheses that we are testing with design partners. Prices may change before general availability. Anyone who starts during the pilot keeps their price for twelve months from the date they first pay.

What happens when a probe cannot run?

The Observation records an unknown outcome with a reason (runner error, timeout before first byte, browser capacity, blocked by bot protection). Unknown never counts against your journey availability and never opens a critical Event on its own.

How do voice and email journeys work?

They are part of the Business and Enterprise plans as a cross-channel allowance. Voice probes place real calls through telephony partners, so they carry a per-minute allowance rather than being unlimited.

Can I pay annually?

Yes. Annual contracts map to coverage and response commitments (Watch count, interval, retention, support), not to raw consumption discounts alone. Talk to us for annual terms.

Is there a free trial?

During the pilot, accounts are opened by invitation and we set up your first journey with you. Starter and Team will include a 14-day free trial, with no card up front, when signup opens. We also offer a free external journey assessment for one public path.

Start with one important business service

Pilot places are limited and we set up the first journey with you. Or ask for a free external journey assessment of one public path.